• You may cancel your appointment without charge anytime up to 4 hours before your appointment time (this must be before the close of the business day). If you do not allow for 4 hours notice you will be charge for the full amount of your appointment.
• If you do not call to cancel your appointment, do not show up, or show up on time for your appointment, you will be charged full price for the scheduled service.
Appointments made using a gift voucher or a booking voucher will be considered redeemed if you are a “no call / no show” to your appointment.
•If it's your first visit, please ensure you come to your appointment 5-10 minutes early. This will give you time to fill out your health history form without running into your massage session.