Frequently Asked Questions

 
  • A: Yes. To ensure you get the time that suits you, please book your remedial massage appointment in advance. Mobile and clinic sessions are available across Queenstown and surrounding areas.

  • We only have one clinic room so we are unable to accomodate 2 people at once, but can see you one after the other if time allows.

  • A: During your first session, we’ll discuss your health history, current concerns, and goals. You’ll receive a tailored remedial massage, which may include deep tissue massage, dry needling, orthopaedic cupping, or TMJ therapy, depending on your needs.

  • A: Wear whatever makes you comfortable. You’ll be draped with a sheet or towel during the massage for privacy and warmth.

  • A: Yes, this is known as "draping". A clean sheet will be placed over you and moved as needed depending on the area being worked (massaged). 

  • A: Make your self comfortable :) During the massage we may ask you to have your arms at your side or move your arms and legs to certain positions to better access muscles or create a stretch. Otherwise please feel free to change your position to what makes you feel comfortable. Lots of people close their eyes and doze off (yes even during a deep tissue massage!) while other like to chat away. This is completely up to you. It's YOUR time. And please don't hesitate to ask questions at any time. 

  • A: Sure! If you'd like to have a chat, that's completely up to you. From time to time we may ask you how the pressure feels, but if you're after a relaxing experience or just not the chatty type, no worries, you should never feel pressured to  have a conversation. But feel free to ask for the pressure to be adjusted, or if you're too hot/ too cold, even if you need a tissue. Don't be afraid to speak up or fall asleep.

  • A: We'd prefer if you didn't...

  • A: It depends on the type of massage and the tension in your muscles. Relaxation or Swedish massage should not be painful. For deep tissue massage, sports massage, orthopaedic cupping, or dry needling, you may feel some pressure or discomfort at tight areas, which is normal.

    There is a “hurt so good” feeling during deeper treatments, but massage should never cause pain that injures tissue. Always tell me if pressure is too much — your comfort is the priority.

  • A: Most people feel relaxed or "spaced out" is a term we hear a lot. If you've received a deep tissue, sports, orthopaedic cupping or dry needling treatment you may feel a bit sore the next day. It will feel like the day after a heavy gym session. To combat this feeling it is recommended that you not participate in any heavy activity on the same or following day. Give your muscles a rest. Remember why you came in for a massage in the first place...Sometimes a hot shower, sauna or soak in a hot pool will be in order. If you've had some deep neck and shoulder work done we recommend investing in a microwavable wheat bag or grab a hot water bottle and pop it behind your neck/shoulders. 

  • A: It will vary from person to person. We've had some clients recovering from major surgeries that will come in once a week and book their appointments along side their Osteo or Physiotherapy sessions. While other come in monthly or bi-monthly. This depends on what you are coming in for. If you don't have any chief complaints or major concerns and just need a bit of up keep, then try to book in monthly or bi-monthly. If you have injuries; chronic or new(ish) then we can try to come up with a treatment plan that is tailored to your needs. 

  • A: There are a few contraindications for massage that are followed. If you are suffering from a cold, flu or contagious skin infection, please stay at home and give your body a rest.

    If you have recently injured yourself and has been cleared by your health care provider that it isn't a serious injury - please wait at least 24-72 hours before having the area massaged. This gives inflammation a chance to do it's job. During the acute phase of an injury inflammation is good. It's the body's way of bubble wrapping it's self. Inflammation is the body's trumpet call to rally the troops into action and massage takes away inflammation via lymphatic drainage. So, let the body do it's job first, then let us, the RMT’s do their job after.

    Having said that, there may be times when we will need to adjust the techniques to the area being worked on (arthritis, osteoporosis) or completely avoid the area (cuts, burns, bruises, acute rheumatoid arthritis, contagious skin conditions, etc). With some conditions you may need your doctors nod before having a massage (in some pregnancy cases, relapsing cancer, radiation treatments, certain heart conditions, etc).  If you're suffering from a cold or flu read more on the subject here.

  • A: Yes we do! And we also have a massage chair. Click here to see what we have on offer!

  • A: Check out  HotelsCombined!

 

If you still have questions that the above hasn't answered, please feel free to contact us and ask away!